Umuzi respects the privacy and personal information of everyone who visits our website. The protection of personal information is of utmost importance to us and we take all reasonable measures, in accordance with the Laws of South Africa, to ensure the protection of your information.

This privacy policy sets out exactly what type of information we record and retain when you visit our website.

Collection of Personal Information

When you visit our website, the following information may be collected and/or stored and/or used:

  • The domain name or IP address of the computer requesting access;

  • Your computer’s geographical location;

  • The length and frequency of your visits to our website;

  • Any information and/or messages that you voluntarily provide via the website for the purposes of interacting with Umuzi, including your name, telephone number, email address and any other information submitted by you.

By clicking ‘Apply’, ‘Submit’ or ‘Send’ on our website you consent to us collecting and processing your information.

Use of Personal information

Personal information submitted and/or collected from this website will be used for the following purposes:

  • For the administration of this website;

  • To respond to any queries submitted by you;

  • To send any communications specifically requested by you, including emails and other forms of correspondence.  

  • for any purpose permitted by law

Disclosure of Information

We will not sell, share or otherwise distribute your personal information to third parties, without your permission, unless we are legally entitled or required to do so or believe that such disclosure is necessary to protect and/or defend our rights, property or personal safety and those of our users.  

We may disclose your personal information to our employees, or agents in so far as it may be reasonably necessary to do so.  All of our employees and agents are required to maintain strict confidentiality when handling personal information.


To ensure the safety of personal information collected on this website, we will take all reasonable measures necessary to protect the information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

In all circumstances the information is held by us on our secure systems. We take all reasonable steps to secure the integrity and confidentiality of your personal information and protect your information from misuse, loss, interference, unauthorised access, modification or unauthorised disclosure.

Hard copies of your information, if any, are held in a locked and secure environment, with other security protection after business hours. Electronic copies are held in a secure environment, with the application of appropriate passwords and other computer and software security techniques


A cookie is a piece of information that a website can send to your browser and save on your computer system.  Cookies do not give us access to your computer system or personal information. Standard internet browser settings will allow the use of cookies, however if you do not wish to allow the use of cookies or you wish to limit the collection of your information this function can be disabled on your internet browser.  Alternatively, you may also modify your internet browser settings to require your permission each time a site attempts to set a cookie. However, our website (and many other websites) relies on cookies to enable certain functionality. If you choose to disable cookies, your browsing experience on our website may be limited.

Freedom of Information

Please contact us if you would like us to provide you with any personal information we have stored about you, or if you object to the processing of your personal information.  You may also contact us should you wish to review, change or delete any personal information you have supplied to us.


If you have any queries, suggestions or complaints about our privacy policy or the use of your personal information, please email us at: